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You can return one or more products within 30 days of receiving your order. The refund will cover the cost of the returned products, excluding shipping and gift packaging.
The product must necessarily be returned under the following conditions:
· The product must not be used;
· The packaging must be intact;
· The product must have the warranty attached.
Note: If the return does not meet these conditions, the package will be returned, and a refund will not be issued.
For orders placed online, no returns are made in stores.
The refund will be processed within 5 working days of the validation of the return, using the payment method used for the order. The shipping and gift box will not be refunded.
If you want to request a size change, you can contact us by completing this form and selecting the option "Request a change of size" in the drop-down menu. Remember to enter the order number in the appropriate field and indicate the item for which you want to replace the size, specifying the desired size.
You will receive an email at the address you provided, with the following instructions.
Shipping costs €9 and is free for orders of €95 or more. Delivery takes place within 1–3 working days, with an additional day for Sicily, Calabria and Sardinia.
Shipments are made by GLS, excluding P.O. Boxes and Poste Restante delivery. The terms include only working days and do not include holidays; they are intended as an indication; any delays due to the shipping agent in charge or to third parties are not attributable to us. The jewellery is shipped in its original packaging with a warranty.
At the time of shipment, you will receive an email containing a tracking link with which you can monitor package status. You can also check the status of your order by clicking here.
Deliveries take place only on working days, without appointments. In case of non-delivery, you will receive an email to arrange a new attempt. If no response is received within 5 days, the goods will be placed in storage.
The Giovanni Raspini online shop offers a wide assortment of Jewellery and Charms. The online offer is continuously updated and may differ from retail outlet proposals.
Each of our creations is conceived, prototyped, made and packaged exclusively in the Giovanni Raspini workshops, handcrafted with great care and immense passion, using the ancient lost-wax casting technique. Each product features unique characteristics and any minor imperfections are due to our hand-crafted construction method. Each product is completely nickel-free.
Our jewellery items can be worn daily, requiring little maintenance if handled with care. Avoid contact with detergents, creams, perfumes and water, especially when in swimming pools or at the spa. Store them separately in dry places and away from heat sources.
To maintain its shine, clean the jewellery regularly with a soft cloth. Use non-abrasive cleaning products, avoiding those that contain ammonia, alcohol, acids or harsh chemicals.
To find out more about product care, visit the dedicated web page.
From the heart of Tuscany, exquisite and unique creations that embody a perfect blend of craftsmanship and “made in Italy” quality.
Discover all jewels
Discover all jewels
Each Giovanni Raspini creation is designed, sculpted, and handcrafted with great care and endless passion at our company in the heart of Tuscany.
The measurements for Giovanni Raspini rings are expressed in Italian sizes and can be consulted in the table below. Each size corresponds to a specific measurement for the internal diameter of the ring and one for its internal circumference, i.e. for the finger on which you want to wear the ring. Both measurements are expressed in millimetres. The table also shows the measurements in European sizes, which are also commonly used. The rings in the assortment do not all have the same size range, for example, sizes 22 and up are generally used for men's products, while only smaller products use sizes smaller than 12.
If you already have a ring that fits you comfortably, you can measure its internal diameter with the help of a ruler on which the millimetre marks are clearly visible (if the ring is not perfectly circular, measure the shortest distance). Otherwise, you can measure the circumference of the finger on which you want to wear the ring with the help of a string or a thin tape, marking the point where it meets around the finger with a marker and then laying it against a ruler; be careful to take the measurement at the exact position on your finger that you will wear the ring, also making sure that the string loop runs smoothly along the entire length of your finger. Once you have your ring measurement, choose the corresponding size on the table. Full guide.
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